Most veterinary clinics lose 20–30% of their active client base annually - not because pet owners switched vets, but because no one followed up. Revisit runs the entire reactivation campaign for you.
Talk to UsEvery veterinary practice builds up a growing list of lapsed clients - pet owners who brought in their dog, cat, or other pet for a visit, then stopped booking follow-up appointments. They are still in your system. Their pets still need care. They just never heard from you.
The average veterinary client spends $400–$1,200 per year on pet care. A lapsed client list of 400 pet owners represents hundreds of thousands of dollars in recoverable revenue sitting dormant in your practice management system.
Most vet clinics rely on their PMS to send automated appointment reminders or annual wellness notices. These tools send the same generic message to every lapsed pet owner regardless of the pet's age, visit history, or how long the client has been gone. Open rates are low and bookings are lower.
Revisit does something different. We segment your lapsed client list by pet type, recency, and visit value. We write personalized multi-channel sequences - SMS, email, and WhatsApp - calibrated to each segment. And we manage every wave of outreach from start to finish.
We start by analyzing your client database - identifying which pet owners are lapsed, how long they have been gone, and the value of their previous visits. From there we build personalized outreach sequences that feel like a genuine reminder from your clinic, not an automated blast.
All client and patient information is managed in full compliance with applicable privacy requirements. We operate under a confidentiality agreement with every practice we work with, so your client data is protected at every step.
| Approach | Multi-channel | Personalized | Fully managed | No staff time |
|---|---|---|---|---|
| Automated PMS recall | ✓ | ✗ | ✗ | ✗ |
| In-house staff outreach | ✗ | ✓ | ✗ | ✗ |
| General marketing agency | ✓ | ✓ | ✗ | ✗ |
| Revisit | ✓ | ✓ | ✓ | ✓ |
Acquiring a new vet client through paid advertising can cost $50–$200 per lead. Reactivating a past client costs a fraction of that - and they already trust your clinic and your team. A 60-day reactivation campaign targeting your lapsed pet owner list will consistently outperform the same spend on new client ads.
Revisit serves 9 industries across the United States: dental practices, medical spas, veterinary clinics, chiropractic offices, yoga and pilates studios, auto service businesses, pest control companies, eye care practices, and physical therapy clinics. Wherever a business has a database of past clients, Revisit can run the campaign.
Send us your client list. We handle the segmentation, the messaging, the outreach, and the follow-up. You focus on the patients in front of you.
Book a Free Call