Most med spas lose 20–35% of their client base every year - not because clients left unhappy, but because nobody reached back out. Revisit fixes that. We run the entire reactivation campaign for you.
Talk to UsEvery med spa accumulates a growing list of lapsed clients - people who came in for a facial, filler, laser treatment, or body contouring service, then simply stopped booking. They are still in your system. They have not switched providers. They just fell off the schedule.
The average med spa client spends $800–$2,000 per year on aesthetic services. A lapsed client list of 300 people represents hundreds of thousands of dollars in recoverable revenue - sitting dormant in your PMS.
Most med spas rely on their booking platform or PMS to send recall messages. These tools send the same generic reminder to every lapsed client regardless of their service history, last visit date, or how long they have been gone. The result is low open rates and even lower conversion.
Revisit does something different. We segment your lapsed client list by service category, recency, and lifetime value. We write personalized multi-channel sequences - SMS, email, and WhatsApp - calibrated to each segment. And we manage every wave of outreach from start to finish.
We start by analyzing your client database - identifying who is lapsed, how lapsed, and what services they previously purchased. From there we build personalized outreach sequences that feel like they came from your front desk, not a marketing blast.
All client information is managed in full compliance with applicable privacy requirements. We operate under a confidentiality agreement with every practice we work with, so your client data is protected at every step.
| Approach | Multi-channel | Personalized | Fully managed | No staff time |
|---|---|---|---|---|
| Automated software recall | ✓ | ✗ | ✗ | ✗ |
| In-house staff outreach | ✗ | ✓ | ✗ | ✗ |
| General marketing agency | ✓ | ✓ | ✗ | ✗ |
| Revisit | ✓ | ✓ | ✓ | ✓ |
Acquiring a new med spa client costs $80–$300 in paid advertising alone. Reactivating a past client costs a fraction of that - and they already trust your work. A 60-day reactivation campaign targeting your lapsed list will consistently outperform the same budget spent on new client ads.
Revisit serves 9 industries across the United States: dental practices, medical spas, veterinary clinics, chiropractic offices, yoga and pilates studios, auto service businesses, pest control companies, eye care practices, and physical therapy clinics. Wherever a business has a database of past clients, Revisit can run the campaign.
Send us your client list. We handle the segmentation, the messaging, the outreach, and the follow-up. You handle the bookings.
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